Your Data, Your Rights

ar999com Privacy Policy — How We Protect Your Personal Data in Pakistan

At ar999com, we handle your personal information with the same seriousness we bring to every other part of the platform. This Privacy Policy explains clearly and plainly what data we collect, why we collect it, how it is stored and what rights you have over it as a Pakistani player.

Last Updated: January 2025
ar999com

What ar999com Promises Every Pakistani Player

These six commitments summarise how ar999com approaches your personal data — the full policy below carries the complete detail

256-Bit SSL Encryption

Every piece of data you send to ar999com — your login, payment details, personal information — is protected by industry-standard 256-bit SSL encryption. The same level of security used by major banks in Pakistan and worldwide.

No Sale of Personal Data

ar999com does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes. Your data belongs to you. We only share it when legally required or when it directly serves your account and gaming experience.

Minimum Necessary Collection

ar999com only collects the personal data it genuinely needs to operate your account, process your PKR payments and keep the platform secure. We don't ask for information we don't need, and we don't hold it any longer than required.

Your Right to Access & Correct

You can request a full copy of the personal data ar999com holds on you at any time by contacting our support team. If any of your information is inaccurate or out of date, you have the right to have it corrected promptly, free of charge.

Opt-Out of Marketing

Receiving promotional emails or SMS messages from ar999com is always optional. You can unsubscribe from any marketing communication at any time using the unsubscribe link in the message or by adjusting your preferences in your account settings.

Compliant Data Handling

ar999com follows recognised data protection principles in all aspects of how we collect, store and process your personal information. Our internal data practices are reviewed regularly to make sure we remain aligned with best practice standards.

This Privacy Policy describes how ar999com collects, uses, stores and protects personal information provided by players who register and use the ar999com platform. It applies to all registered users regardless of which device or method they use to access ar999com. By registering an account, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your information as described here.

We've written this policy in plain English so that Pakistani players can understand it clearly — without needing a legal background to work out what it means in practice. Where a section has specific implications for how you use ar999com day-to-day, we have highlighted it clearly.

1. Who We Are

ar999com is an online gaming and casino platform operated specifically for the Pakistani market. When this Privacy Policy refers to "ar999com", "we", "us" or "our", it refers to the operator of the ar999com website and all related services accessible at ar999com.bet.

ar999com is the data controller in respect of all personal information collected from players through the platform. This means we are responsible for deciding how and why your personal data is used, and we are accountable for ensuring it is handled appropriately at all times.

If you have any questions about how ar999com handles your personal data, you can contact us directly at support@ar999com.bet. We will respond to all privacy-related enquiries within 5 working days.

2. Data We Collect

ar999com collects personal data from you in three ways: information you provide directly, information generated by your use of the platform, and information obtained from third-party payment and verification services.

2.1 Information You Provide Directly

  • Full name as it appears on your CNIC or passport
  • Date of birth (for age verification purposes)
  • Pakistani mobile phone number
  • Email address
  • Residential address in Pakistan
  • CNIC number or passport number (for identity verification)
  • Payment details — mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details (for IBFT), or card details (Visa/Mastercard)
  • Login credentials (username and password — password is stored in encrypted form only)

2.2 Information Generated by Your Use of ar999com

  • Account activity — login times, session durations, games played, bets placed and outcomes
  • Device information — device type, operating system, browser type and version
  • IP address and approximate geographic location
  • Deposit and withdrawal transaction history
  • Bonus and promotion usage history
  • Communications with the ar999com support team via live chat or email
  • Responsible gaming tool usage — deposit limits set, self-exclusion requests, session timer activations

2.3 Information from Third Parties

When you make a deposit or withdrawal, ar999com's payment processing partners may confirm transaction status and basic account identity data back to ar999com. This information is used only for payment processing and fraud prevention purposes. ar999com does not receive your full payment credentials directly from payment providers.

Why We Need This Information

Every category of data listed above is collected for a specific, legitimate purpose — either to operate your account, process your PKR transactions, verify your identity, keep the platform secure or comply with applicable regulations. We do not collect data speculatively or for purposes we haven't identified.

Summary: Data Types and Primary Purposes

Data Category Primary Purpose Retention Period
Name, DOB, CNIC/Passport Identity verification, age verification, regulatory compliance 5 years after account closure
Mobile Number, Email Account communication, security alerts, support Duration of account + 5 years
Payment Details Deposit and withdrawal processing, fraud prevention 5 years after last transaction
Betting & Gaming History Account management, dispute resolution, responsible gaming 5 years after account closure
IP Address & Device Data Security, fraud detection, platform optimisation 13 months from collection
Support Communications Quality assurance, dispute resolution 3 years from date of communication

3. How We Use Your Data

ar999com uses the personal data we collect for the following purposes:

  • Account Creation and Management: Setting up your ar999com account, maintaining your profile, enabling you to log in securely and managing your preferences.
  • Identity and Age Verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years to use ar999com.
  • Payment Processing: Processing your PKR deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments efficiently and accurately.
  • Platform Security and Fraud Prevention: Detecting and preventing fraudulent activity, account takeovers, money laundering, bonus abuse and other prohibited conduct on ar999com.
  • Customer Support: Handling your support queries, resolving disputes and following up on complaints you raise with the ar999com team.
  • Responsible Gaming: Monitoring your activity for signs of problem gambling and administering the responsible gaming tools you have activated — deposit limits, session timers, self-exclusion periods.
  • Legal and Regulatory Compliance: Meeting our obligations to report suspicious transactions, maintain records and respond to lawful requests from authorities.
  • Platform Improvement: Using aggregated, anonymised data to understand how Pakistani players use ar999com and improve the experience for everyone.
  • Marketing (with your consent): Sending you promotional offers, bonus announcements and relevant gaming updates by SMS or email where you have given consent and not subsequently opted out.
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4. Legal Basis for Processing

ar999com processes your personal data on one or more of the following legal grounds:

  • Contract Performance: Processing your name, contact details and payment information is necessary to perform the contract between you and ar999com — i.e. to operate your account and process your transactions.
  • Legal Obligation: Identity verification, age verification and transaction record-keeping are required to comply with applicable laws and regulatory requirements.
  • Legitimate Interest: Security monitoring, fraud prevention and platform improvement are based on ar999com's legitimate interest in operating a safe, fair and functional platform for all Pakistani players.
  • Consent: Marketing communications via SMS or email are based on your explicit consent, given at registration or subsequently through your account preferences. You may withdraw consent at any time.

5. Who We Share Your Data With

ar999com does not sell your personal data to third parties. We share your information only in the following circumstances and only to the extent necessary for the purpose identified:

  • Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay and banking partners receive the payment information necessary to process your PKR deposits and withdrawals. These providers are bound by their own privacy obligations and do not use your data for their own marketing.
  • Identity Verification Services: Third-party identity verification partners may receive your name and document details to confirm your identity where required. These services are contractually bound to handle your data securely and only for verification purposes.
  • Fraud Prevention Services: ar999com uses specialised fraud detection services that may receive your IP address, device fingerprint and account activity data to identify suspicious patterns. This is done to protect all players on the platform.
  • Game Technology Providers: Live casino and game software providers may receive your account identifier to deliver the gaming experience. They do not receive your full personal profile or payment details.
  • Law Enforcement and Regulators: ar999com will disclose your data to law enforcement agencies, regulatory bodies or courts where we receive a lawful request or are otherwise legally obligated to do so. We will notify you of such disclosure where legally permitted.
Data Transfer Safeguards

Where personal data is shared with third-party service providers, ar999com requires those providers to maintain appropriate technical and organisational security measures and to use the data only for the purposes for which it was shared. All third-party data sharing arrangements are governed by formal data processing agreements.

6. Cookies & Tracking Technologies

ar999com uses cookies and similar tracking technologies to deliver a functional, personalised and secure experience on the platform. Here is what we use and why:

6.1 Essential Cookies

These cookies are strictly necessary for ar999com to function. They handle your login session, maintain your game state and protect against cross-site request forgery attacks. You cannot opt out of essential cookies and continue to use ar999com — they are fundamental to the platform's security and operation.

6.2 Performance and Analytics Cookies

ar999com uses anonymised analytics data to understand how Pakistani players navigate the platform, which games are most popular and where technical issues occur. This data is aggregated and does not identify individual players. It helps us improve the ar999com experience for everyone.

6.3 Preference Cookies

These cookies remember your settings — your preferred game stake level, language preferences and other personalisation options — so you don't have to re-enter them every session. You can clear these through your browser settings, though doing so will reset your preferences on ar999com.

Managing Cookies

Most browsers allow you to control cookies through their settings — you can block third-party cookies, delete existing cookies or receive alerts before a cookie is set. Note that disabling essential cookies will prevent you from logging in to ar999com.

7. Data Security

ar999com takes data security seriously and has implemented multiple layers of protection for your personal information:

  • All data transmitted between your device and ar999com's servers is encrypted using 256-bit SSL/TLS protocols — the same standard used by major Pakistani banks.
  • Access to your personal data within ar999com's systems is restricted on a need-to-know basis. Only staff with a legitimate operational reason can access player account data.
  • ar999com's servers and databases are protected by firewalls, intrusion detection systems and regular security audits.
  • Passwords are never stored in plaintext. ar999com stores only a securely hashed version of your password, meaning even ar999com staff cannot retrieve your original password.
  • Payment details for mobile wallet transactions are not stored on ar999com's servers beyond the minimum required for transaction confirmation.
  • ar999com conducts regular penetration testing and security assessments to identify and address vulnerabilities proactively.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your ar999com account, please contact support@ar999com.bet immediately. ar999com will investigate promptly and take all appropriate steps to protect your account.

256-bit SSL
Firewall Protected
Encrypted Passwords
Access Controls
Regular Pen Testing
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8. Data Retention

ar999com retains your personal data for as long as your account is active and for a defined period after account closure, in accordance with our legal and regulatory obligations. The specific retention periods are set out in the summary table in Section 2 above.

When the applicable retention period expires, ar999com will either securely delete your personal data or anonymise it so that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for analytical and research purposes.

If you request deletion of your personal data before the end of a retention period, ar999com will assess whether we have a legal obligation to retain it and inform you of the outcome. Where we must retain certain information for legal reasons, we will restrict its use to only those purposes for which we are required to hold it.

Regulatory Retention Requirements

Certain records — particularly those relating to financial transactions and identity verification — must be retained for a minimum of 5 years under applicable anti-money laundering regulations. ar999com cannot delete this specific data before the statutory minimum period, regardless of a deletion request.

9. Your Data Rights

As a player on ar999com, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at support@ar999com.bet with the subject line "Data Rights Request". We will respond within 5 working days.

Right to Access

You can request a copy of all personal data ar999com holds about you. We will provide this in a commonly used digital format within 30 days of a verified request, free of charge for the first request each year.

Right to Rectification

If any personal data ar999com holds about you is inaccurate or out of date, you have the right to have it corrected. Contact support or update your details directly in your account settings where the option is available.

Right to Erasure

You can request that ar999com delete your personal data. We will do so where there is no overriding legal obligation to retain it. Data we must retain for regulatory reasons will be explained to you at the time of the request.

Right to Restriction

You can ask ar999com to restrict the processing of your data — for example, while a dispute about its accuracy is being resolved. During any restriction period, ar999com will only store the data and not actively process it beyond essential security purposes.

Right to Data Portability

For data you have provided to ar999com based on consent or contract performance, you may request it in a structured, machine-readable format so that you can transfer it to another service if you wish.

Right to Object

You have the right to object to processing based on ar999com's legitimate interest, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately.

10. Children's Privacy

ar999com is strictly for adults aged 18 and over. ar999com does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will immediately close the account, return any real money deposits to the source payment method and delete all associated personal data, subject to any mandatory regulatory retention requirements.

If you are a parent or guardian and believe a minor in your household has accessed ar999com, please contact us immediately at support@ar999com.bet. We take underage access extremely seriously and will act on any such report as a priority matter. We also encourage the use of parental control software to block access to gambling sites on devices used by minors.

11. Marketing Communications

ar999com may send you promotional communications — including information about bonuses, new games, PSL specials and Eid offers — by SMS or email, provided you have given your consent at registration or have not subsequently opted out.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link at the bottom of any marketing email from ar999com
  • Replying STOP to any marketing SMS from ar999com
  • Adjusting your communication preferences in your ar999com account settings
  • Contacting support at support@ar999com.bet and requesting removal from all marketing lists

Opting out of marketing communications will not affect your ability to receive transactional messages — such as deposit confirmations, withdrawal notifications, security alerts and account verification messages. These are sent because they are necessary for the operation of your account, not for marketing purposes, and cannot be turned off while your account is active.

Opt-Out Processing Time

Opt-out requests are processed within 5 working days. You may receive one or two further messages during this window while your preference update is applied across all ar999com communication systems. After processing, ar999com will not send further marketing communications unless you provide fresh consent.

12. Changes to This Privacy Policy

ar999com reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new regulatory requirements or platform developments. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via the email address associated with your account, or via a prominent notice on the ar999com website.

We encourage you to review this Privacy Policy periodically to stay informed about how ar999com protects your personal data. Your continued use of ar999com after a policy update constitutes acceptance of the revised Privacy Policy. If you object to any change, please contact us or close your account before the change takes effect.

13. Contact & Complaints

If you have a question, concern or complaint about how ar999com handles your personal data, please contact our dedicated privacy team:

  • Email: support@ar999com.bet (subject line: "Privacy Query" or "Data Rights Request")
  • Live Chat: Available 24/7 on the ar999com website — ask to speak with the privacy or data team

We take all privacy concerns seriously and will acknowledge your query within 24 hours, providing a full response within 5 working days. If you are not satisfied with how ar999com has handled your concern after raising it directly with us, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

ar999com is committed to resolving privacy concerns fairly, promptly and transparently. Our goal is always to give you clarity about your data and confidence that it is being handled with the care it deserves.

Play at ar999com With Complete Confidence in Your Privacy

ar999com protects your personal data with the same seriousness we put into fair games and fast PKR payouts. Register now and enjoy Live Teen Patti, Cricket Betting, Baccarat and Roulette — all in Pakistani Rupees.